About Global Access

We founded Global Access to provide international customers the same trusted shopping experience as domestic customers because we believe that any direct seller or retailer can build a global brand.

Dave Nielsen

Dave Nielsen

Chief Executive Officer

Dave Nielsen joined Global Access as CEO in July 2015 after a six-year career with Overstock.com where he rose to the position of co-president, leading the company’s marketing, merchandising, operations, and supply chain.

Dave joined the Global Access team with the vision of it becoming the most trusted technology and logistics platform for cross-border commerce for direct sellers, ecommerce retailers and consumers directly.

Building on the company’s over fifteen-year leadership in cross-border expansion for direct sellers, Dave recognized the potential of the technology and logistics platform that the founder and chief technology officer built in providing international consumers the same branded and trusted shopping experience that domestic consumers enjoy. As the fastest growing segment of commerce worldwide, cross-border, is nearing a trillion-dollar marketplace.

Also in 2015, the company acquired Shipito® a US-based package forwarding logistics company that allows international consumers to save on shipping and duties and taxes when they buy in the U.S. and ship goods home internationally.

Prior to joining Overstock.com, Dave served as vice president of merchandise distribution at Payless ShoeSource, Inc. While at Payless, he oversaw the planning and allocation of product across 4,500 Payless stores throughout North America. Earlier in his career, Dave was President and CEO of Old Town Imports. Dave holds a B.S. in business management with an emphasis in marketing from Brigham Young University.

Dave enjoys wake-surfing, fishing the spectacular rivers and lakes in his native Utah, and attending his children’s sporting events, performances and recitals. He is happiest spending time with his wife and four children between the borders of Utah and Arizona at his favorite place in the world, Lake Powell.

Chris Boyle

Chris Boyle

President and Founder

Chris Boyle founded Global Access in 2002 to enable traditional retail, ecommerce, and direct selling companies reach the ever-expanding international marketplace. Chris has been a software and systems engineer for over thirty years and holds a bachelor’s degree in computer science and a master’s degree in business administration.

Chris has an extensive background in designing intricate technology systems that have pioneered innovative business models combining international ecommerce portals with multi-vendor shopping carts, landed cost engines, multi-currency payment systems, integrated freight tracking, and logistics management systems.

Chris is fluent in Japanese, and spent ten years living and working abroad and developing logistical networks of regional carriers across the world which laid the groundwork for the Global Access technology and logistics platform. Prior to Global Access, Chris held senior software engineer and director of engineering roles for industry-leading companies including Novell and WordPerfect.

In his spare time, Chris is deeply involved in efforts to support clean water projects and sustainable educational development in Africa, most notably with the group Engage Now Africa. An expert skier that can often be found enjoying the greatest snow on earth in the mountains of his native Utah, Chris also enjoys SCUBA diving, traveling to new places around the globe, and spending time with his wife, three children, and two grandchildren.

Janet Mitchell

Janet Mitchell

General Manager of Sales and Marketing

Janet Mitchell leads Global Access’ go-to-market efforts to build client business and brand value through international commerce. She has a proven track record of successfully leading sales and marketing teams at high-growth companies.

Janet has launched three venture capital backed start-ups in Austin, Texas with one breakout success, Newgistics, that grew from $300,000 to over $90 million in revenue over a four-year period to be recognized as #6 in the Top 50 Fastest Growing Companies by PriceWaterhouseCoopers. At Newgistics, Janet served as senior vice president of solution design where she led business planning, product management, strategic alliances and marketing. She also previously served as chief marketing officer at start-ups living.com and SmartPrice.com.

Janet’s success launching startups built on her years of experience as an executive at four Fortune 500 companies: CBS Inc., Playtex International, Dannon and Duracell, where she served as vice president of marketing for North America a $1.2 billion division.

Most recently Janet served as the founding principal of M Group Agency, an Austin-based strategic marketing agency that builds the business and brands of organizations by helping them launch new products and services, advertising and promotional campaigns, grassroots advocacy programs and organizational change initiatives to realize their strategic north star.

Janet is a member of the Austin Area Research Organization and a graduate of the 2005 – 2006 Leadership Austin class. She holds a BS in Business Administration from Babson College in Wellesley, Massachusetts and an MBA, graduating with honors, from the University of Connecticut.

Michael McClellan

Michael McClellan

Vice President Direct Sales

Michael leads Global Access’ business development efforts in the direct sales industry providing customized solutions for clients that simplify the complexities cross-border commerce and are easily integrated into direct sellers unique selling processes and operations.

Drawing on over 15 years of experience developing international payment systems and helping companies build a global presence, Michael works closely with clients to optimize all aspects of their direct sales operations internationally.

Before joining Global Access, Michael helped found ProPay, a payment solutions company that processes more than $1 billion payments worldwide annually. Michael led a variety of key initiatives at ProPay including product innovation, client management, payment system development and data security. He also directed ProPay’s global expansion efforts, and helped facilitate its 2012 acquisition by TYSY, the second largest card processor in the world.

Michael earned his MBA from Brigham Young University’s Marriott School of Management. In his free time, he is passionate about teaching young men the importance of goal setting and teamwork as a head coach and offensive coordinator for youth football and Scouting. He also enjoys spending time with his wife and four boys adventuring in the mountains.

Doug Jones

Doug Jones

Vice President of Sales

Doug Jones leads Global Access’ business development in retail sales, enabling retailers to expand internationally and build successful global brands. Doug has extensive experience with international business and value chain optimization, helping medium to large-scale enterprises successfully grow in global markets.

Prior to joining Global Access, Doug was senior director for global sales for Newgistics, a leading provider of end-to-end, ecommerce solutions. At Newgistics Doug focused on \ new business with large enterprise global companies. At Newgistics he was instrumental in establishing the intelligent returns management category, closing over $100M in new business. Doug introduced Newgistics’ fulfillment services into the e-commerce channel along with Newgistics’ e-commerce services platform and the solution design services for International supply chain. With a deep understanding of international retail business, Doug maintains long-standing, executive-level relationships in retail e-commerce.

Doug’s extensive experience includes being vice president of sales and marketing for SAFER Systems, where he led regional business managers in North America and China, innovating sales processes to implement corporate strategy. Doug was also director of channel sales for Cyrus One, where he developed channel strategies, and developed and implemented global partnerships with Fortune 100 hardware companies.



Vice President Information Technology

Chris is the primary architect of Global Access’ integrated technology and logistics platform for international commerce. He has spearheaded Global Access’ technological innovations including local language hosted checkouts, duty and tax calculation, real-time inventory and order tracking and management, and international shipping logistics.

Chris works closely with clients, adapting Global Access’ suite of technology solutions to meet their particular challenges, enabling them to be responsive and adaptive in a rapidly evolving international market.

A member of the Global Access team since 2002, Chris received a master’s degree in computer science from Brigham Young University in 2004 and has over 20 years of experience in software development. His areas of specialization include international shipping and logistics solutions, international e-commerce platforms, database architecture, web development, and agile development methodologies.

Chris enjoys spending time outdoors with his family boating and riding ATV’s. He and his family currently reside in Orem, Utah.

Connie Spencer-Adams

Connie Spencer-Adams

Vice President Client Relations

Connie leads the Global Access client relations team responsible for the implementation and ongoing management of the company’s technology and logistics services to ensure the achievement of client’s global expansion business and brand objectives.

Connie brings over 25 years of experience helping companies grow in both direct-to-consumer and omni-channel merchant businesses.

Prior to joining Global Access, Connie was vice president for client relations and vice president for customer service at Verifi, an end-to-end payment protection and management solution. At Verifi, Connie built lasting relationships with clients, helping them make full use of Verifi’s services, and fully integrating all aspects of clients services to provide a seamless client experience.

Connie was a solutions consultant and implementation consultant with MICROS-Retail (formally CommercialWare) a provider of integrated software solutions for omni-channel retailers. In multiple roles at MICROS-Retail, Connie worked closely with both retailers and direct sellers, small and large, learning all aspects of their business and helping them compete more effectively in a challenging market.

Prior to MICROS-Retail, Connie joined Sundance Catalog when it was launched and over several years served in many roles as the company grew and evolved, including contact center supervisor, outlet store manager, warehouse manager and software specialist. Connie’s broad experience with Sundance Catalog provided a detailed understanding of the challenges and opportunities that face retailers and direct sellers in the e-commerce environment.

Connie and her husband enjoy hiking and other outdoor activities; especially exploring the National Parks system from coast to coast.

Dave Roberts

Dave Roberts

Chief Financial Officer

Dave joined Global Access in 2017 to lead the company’s financial management and operations facilities. Dave is a highly accomplished, results driven, senior executive with over 20 years of financial management experience in both multi-billion dollar organizations as well as emerging companies.

Dave plays a key role in developing, monitoring and evaluating Global Access’ corporate strategy, emphasizing top and bottom line growth performance and working capital management. Dave’s areas of expertise include financial management, business planning and analysis, financial planning and analysis, and growth strategy development.

Prior to joining Global Access, Dave served as Chief Financial Officer for AdvancedMD, a cloud-based platform for independent medical practices. Among other accomplishments at AdvancedMD, Dave was instrumental to sales and profitability growth, and led the establishment of stand-alone operations including banking and merchant, travel and expense, financial systems, employee benefits and corporate risk policies. Prior to AdvancedMD, Dave served as Director of Finance for Boart Longyear, a leading provider of drilling equipment and services for mining companies globally.

Dave holds an MBA from the David Eccles School of Business at the University of Utah, and is an active volunteer with the United Way, Utah Children’s Society, and Boys and
Girls Clubs.